That 'totally normal' email you sent may be seen as hostile because you didn't explicitly state your positive emotions (e.g., 'I love what you did here!'). * Learn to communicate and interpret digital messages. If you're stuck next to a constant complainer, mentally remove yourself from the situation. Emotions are viral- we catch the feelings of those around us.

* Stop letting someone else's bad mood ruin your day. Realize that negative feedback often means the criticizer cares about helping you improve and is willing to bear the awkwardness of a difficult conversation. * Real, valuable feedback is not going to feel like a gift. For instance, fear often indicates anticipated future regret. In fact, rational decisions require you to acknowledge and examine your emotions. * Forget 'unemotional' decisions there are none. The book combines practical advice and scientific research to give you the tools you need. As our jobs become more collaborative, complex, and stressful, effectively embracing emotion is more important than ever. The modern workplace can be an emotional minefield (Do I shake my boss's hand or give her a hug? Did I forget to mute my phone on the conference call?) filled with unwritten rules. Liz Fosslien and Mollie West Duffy take a charming and deeply researched look at how emotions affect our professional lives and how we can navigate emotions at work. Either extreme hurts employee health and productivity. Other offices are buttoned-up emotional deserts, where crying is only allowed in the bathroom and you suspect your coworkers might be robots. In some offices, your boss might send snaps of her weekend getaway in Vegas, or your coworker might send twenty texts about how Susan ate his clearly labeled lunch.again.

When it comes to emotions at work, there's rarely a happy medium. A visual exploration of how to embrace emotion at work and become more authentic and fulfilled while staying professional.

No Hard Feelings by Liz Fosslien